When we talk about the best paying customer service jobs from home, we are not just talking about the financial benefits but we consider some of the best features of a good job. The customer service job is one of the highest paying work-from-home careers that can be done by anybody, however, you would need to have good communication skills and can speak fluently.
The customer service sector is a very essential part of practically any organization. They respond to customer concerns, help consumers get the things they need, and frequently act as a company’s public face.
In the past, employees in this position had to work in an office or a store. Today, there are many full-time and part-time jobs in customer service that may be done from home.
What is Customer Service?
Customer service is the assistance and direction a company provides to clients who buy or use its products or services. Every industry has distinct standards for customer service, but ultimately, the goal of a well-performed service is to boost profits.
Who is a Customer Service Agent
A Customer Service agent is a person who is responsible for guiding and interacting with customers who purchase goods or services from any organization.
As a customer service agent or representative, you will have to understand everything about the company you are working with because you will get a lot of questions from customers regarding an issue they are facing or other things still related to the company. You have to respond and give out the solution.
This is why communication skill is very important if you want to work in this field because most of what you would be doing is basically communicating with customers.
Different Areas of the Customer Service Pathway
The following are the various areas of the customer service pathway.
- Customer service agent
- Customer service specialist
- Customer service lead
- Customer service manager
- VP/Director/Head of customer support
Best Companies To Work For In Customer Service From Home
Now that you know a bit about the customer service career path, let us now look at some of the best companies to work as a Custome service agent/representative. These companies offer the best-paying customer service jobs from home for all levels.
1. Farmstead
This company is quite new; it was founded in 2016. It is akin to Instacart, despite the fact that they only offer delivery inside the San Francisco Bay area. They have some of the best paying Customer service jobs from home that start at earning $17 an hour.
2. Flowspace
Businesses can use the organization’s warehouse fulfillment services. They use remote customer success coordinators. They require one to two years of experience in a call center or customer service. The hourly pay is between $17.78 and $19.23.
By these figures, it is easy to tell that Flowspace is one of the organizations that offer some of the best paying customer service jobs from home with hundreds of jobs available every year for applicants.
3. GitHub
This company offers hosting for the creation of software. They have experts on staff who provide remote account support. According to Glassdoor, all of their jobs pay much more than $20 an hour.
If you need a work from home customer service job that pays very well, then GitHub is one of the companies that offers the best paying customer service jobs from home and hires staff from all over the world.
4. HelpDocs
Remote Customer Advocates are employed by a software company by the name of HelpDocs. More technology is used in these vocations. Starting pay is between $54K and $65K per year, or between $25.96 and $31.25 per hour. They also provide you with a budget for equipment.
HelpDocs is a customer service software that companies all over the world and therefore it has hundreds of thousands of positions is are sure the best paying customer service jobs from home that you can apply for remotely.
5. Inflection
Maker of human resources screening instruments. They hire remote customer service agents for a variety of shifts. They offer a starting hourly compensation of $15 in addition to the potential to earn an extra $350 per month for meeting their KPIs.
6. Alo Moves
This company offers online yoga instruction. They offer remote Customer Support Specialists an hourly starting wage of $18.
7. American Express
They work with Virtual Customer Care Professionals to conduct remote operations. Starting pay is between $16 and $19 per hour, depending on education and experience.
8. Automattic
Automattic is a software and website development company in the US. To help consumers with questions and difficulties, this company hires remote and work from home customer service jobs for people all over the world at the best hourly rates. According to Glassdoor, the pay range for this position is $30.21 to $38.49 per hour or $62,852 to $80,077 per year.
9. Capital One
Capital One is a provider of financial services and credit cards. They hire individuals to serve customers remotely from their homes. Your residence must be no more than 100 miles from one of their hub offices in order to qualify for the position. Starting pay is $16 per hour.
10. Cigna
An insurance firm established in Bloomfield, Connecticut. Independent Customer Service Advocates work for this company. According to Glassdoor, the starting pay for the position is $16 or more per hour, depending on experience.
Customer Service Jobs From Home With No Experience
Below are some of the best customer service jobs you can work from home without any experience in the customer service field.
- Concentrix
- Sykes
- Sitel
- Amazon
- Teleperformance
- American Express
- Dialog Direct
- Enterprise Holdings
- InfoCision
- PhoneBurner
Skills Needed For A Customer Service Job ( Work from Home )
You will be needing the skills and equipment listed below if you want to work from home as a customer service agent.
- Excellent communication skills that are polite and succinct are necessary for every customer service position.
- Self-starter: You will be on your own as a remote employee. This calls on you to be a self-starter who can manage yourself and keep up with your obligations.
- Every remote position requests a high-speed internet connection, which is typically a wired connection rather than a Wi-Fi connection. Lack of high-speed internet access could be a significant obstacle to your quest.
- A quiet office: These businesses frequently demand a quiet workspace to guarantee that there is no background noise or disruption during customer contact. If you don’t already have a home office, you should set one up that is quiet and free from interruptions.
- Being bilingual is advantageous, yet not all customer service positions require it. However, there are multilingual customer service positions. Speaking another language well will help you stand out from the competition while applying.
Part-time Customer Service Jobs From Home
One good thing about the customer service career path is that you can work from home and not just work from home alone, you can also work part-time from home.
If you are looking for a part-time customer service job from home, then you can check out the list of best customer service companies we have already listed and apply for a part-time job with them.
Which Customer Service Job Pays The Most?
Below is the list of the highest-paying customer service jobs.
- Bank Teller.
- Account Coordinator
- Concierge.
- Call Center Representative.
- Help Desk Analyst
